Promotional Terms and Conditions

Promotional Terms and Conditions

INDEX:

1. General Terms and Conditions for Bonus-Promotions
2. New Player Welcome Bonus
3. Medals Promotion
4. Tournaments
5. Other

1. General Terms and Conditions for Bonus-Promotions

The first time signup bonus is available to USD, CAD, GBP and Euro accounts only.

The following terms and conditions apply to all bonus-promotions and offers. In addition to these key terms, please ensure that you familiarize yourself with the specific conditions applicable to any promotion in which you are invited to participate.

1. Management and staff of GrandPrivé.com Casinos (and those of any of its holding, associate and subsidiary companies), it’s licensors, distributors, wholesalers or affiliates, it’s advertising, promotion or other agencies, and members of the immediate families of each of the above are not eligible to participate in any bonus promotions. Should there be any confusion whatsoever as to the conditions applicable, please do not hesitate to contact us.
2. The standard casino terms and conditions shall apply to any and all actions between GrandPrivé.com Casinos and the Player, and must be read with all relevant promotional terms and conditions applicable to each offer / promotion.
3. Bonus-promotions are only valid for the period as specified in the bonus-promotion offer communication, and are specific to the referenced casino and / or account number.
4. A BONUS-PROMOTIONS WAGERING REQUIREMENTS AND EXCLUDED GAMES:

• All promotions at GrandPrivé.com Casinos are limited to Real-money players only. No withdrawal is allowed as long as there are active and / or pending bonuses which have withdrawal restrictions until play through requirements has been achieved.

Wagering for Bonuses – Play through Requirements (% contribution per game as follows):

Slots: *100%

Roulette: *50%

Three Card Poker: *50%

Baccarat: *25%

Video Poker: *10%

Blackjack / Craps: *5%

Keno: *100%

*Percentage of wager placed that counts towards meeting wagering requirement

• After the first deposit bonus, bonuses will be given on the subsequent deposits only if you have no funds in your account from a previous deposit and deposit bonus (account balance plus bonuses is less than $/€/₤5) at the discretion of the casino, and have not requested a withdrawal. Any withdrawal or pending withdrawal will result in the void of the right to receive the remaining bonuses.
• Where a Discretionary/Free bonus is awarded (excluding Deposit Match Bonuses) by the Casino Support Staff, the bonus rewarded will have a maximum withdrawal rule of $150 imposed as stated in Promotional Terms and Conditions. Deposit Match Bonuses of less than or equal to 100% do not have a maximum withdrawal restriction. Deposit Match Bonuses greater than 100% carry a $1000 maximum withdrawal and need to be wagered through 60x.
• Any discrepancies with funds in a player’s account may affect the player’s withdrawal. Furthermore, their account status may be subject to review and could be suspended.
• All match bonus offers between 1% and 100% need to be wagered through 40 X by Black Diamond, Ace, King, Queen and Jack Tier players before a player can make any withdrawal.

For Example: Player deposits $100, gets 100% Match Bonus. To withdraw a player needs to wager $100 ($100 Bonus Money) X 40 = $4,000.

• All match bonus offers greater than 100% need to be wagered through 60 X by Black Diamond, Ace, King, Queen and Jack Tier players before a player can make any withdrawal, and are subject to a maximum withdrawal amount of $1000.

For Example: Player deposits $100, gets 110% Match Bonus. To withdraw a player needs to wager $110 ($110 Bonus Money) X 60 = $6,600.

• All non deposit bonuses, i.e. free spins, free money, are subject to 60 X playthrough before player can make a withdrawal.

For example: Player claims a free spins offer. Player wins $100 from free spins. To withdraw, a player needs to wager the $100 won off free spins X 60 = $6,000

For example: Player received a $25 free chip. Player must meet 60 X playthrough $25 X 60= $1,500

All free spins bonuses carry a cash out multiplier which means that the maximum value that can be converted to cash is 5 times the value of the free spin bonus. A maximum cash-in amount applies to standard Free Money/Free Spins/Loyalty Points Redeemed/Competition or Tournament Prizes where there is no deposit required.

• No player may redeem two non deposit bonuses consecutively. I.e. a player must make at least a $25 deposit in between claiming any non deposit offers. Should a player successfully claim 2 or more free bonuses in a row, any subsequent winnings will be voided.
• Reversed withdrawals are not considered deposits and will not be matched with a bonus.

5. When playing with an active bonus, AU$, CA$ and € players are limited to bets no greater than AU$/CA$/€8 per round and AU$, CA$ and AU$/CA$/€0.50 per line. Bets exceeding these limits will cause all winnings to be void.
6. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single OR multiple bets on a single game equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred; the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings. Withdrawal / cash in requests are processed daily and payments are made on Mondays and Thursdays.
7. Each individual player is entitled to one (1) account only. Winnings will only be paid to players having one account. In cases where a player has more than one account, winnings will be VOID.
8. Each player may only partake in one bonus-promotion per deposit. If a player receives more than one bonus-promotion per specific deposit, any winnings will be VOID.
9. For the purpose of all bonus-promotions, dates and times shall be calculated according to Eastern Standard Time (EST) which is (GMT minus 5).
10. Where bonus-promotions are specifically addressed to an individual / casino account, offers are only valid in respect of the casino and casino account number, as specified in the bonus-promotion notification communication (offer).

11. Irregularities between the name of the casino account holder, and the name of the individual identified with the method used to make deposits, will invalidate any offer.
12. Match bonus offers must be claimed immediately after making a deposit and must be used in conjunction with this same deposit. Should a player not claim the bonus within 10 minutes of making a deposit, the bonus will expire. Upon making another deposit, the bonus will be active again for a further 10 minutes.

The casino reserves the right to void all withdrawals and/or winnings made as a result of playing with a bonus claimed after playing with money made from a deposit.

Match bonuses can only be used in conjunction with a player’s first deposit of the day and MUST be claimed immediately thereafter.

13. The minimum withdrawal amount is $/€/₤150, and there is a service fee of between $0 and $30 per transaction applicable. This amount will vary dependent on the size of the withdrawal and processor used.
14. The cash-in pending period at GrandPrivé.com Casinos is 48 hours. Please note: If cash-in is reversed by player during the 48 hour waiting period, the waiting period is reset and the pending period begins again.
15. PAYOUT PROCEDURE AT GRANDPRIVE.COM CASINOS:

• Withdrawals depend on verification of all required documents as set out in Point 19 under our General Terms and Conditions.
• The minimum withdrawal amount is $150, and there is a service fee of between $0 and $30 per transaction applicable. This will vary dependent on size of withdrawal and processor used.
  

  • Skrill –$0.00 Fees – Instant receipt once payment is processed

  • Neteller –$0.00 Fees – Instant receipt once payment is processed

  • EcoCard –$0.00 Fees – Instant receipt once payment is processed

  • Bitcoin – $0.00 Fees – Up to 5 Business days once payment is processed

  • Courier Cheques –$30.00 Fees – 15 Business days to receive payment (10 days to receive, 5 days to clear)

  • Wire Transfer – $20 Fees – Up to 10 days Business once payment it processed

• Please note: The maximum cash-in amount on Free Money/Free Spins/Loyalty Points Redeemed/Competition or Tournament Prizes/Payback Bonus (No Deposit Required) is $/€/£150 (One Hundred and Fifty). In order to withdraw cash prizes won from tournaments, leaderboards or any other competitions, a deposit must have been made prior to the events’ commencement.
• All withdrawals below $2,000 USD (or the equivalent amount in EURO or GBP or CAD currency) will be paid to a player in a lump sum. For withdrawals greater than $2,000 the total amount will be paid out in instalments according to the following rules (relating to the Loyalty Tier status of the Player at the time of winning):

o Black Diamond Tier Players will receive a maximum payout of $10,000 per week until the entire withdrawal amount has been paid out in full.

o Ace Tier Players will receive a maximum payout of $10,000 per week until the entire withdrawal amount has been paid out in full.

o King Tier Players will receive a maximum payout of $5,000 per week until the entire withdrawal amount has been paid out in full.

o Queen Tier Players will receive a maximum payout of $5,000 per week until the entire withdrawal amount has been paid out in full.

o Jack Tier Players will receive a maximum payout of $2,000 per week until the entire withdrawal amount has been paid out in full.

• Players that have never deposited at the casino may only make a withdrawal on any bonus, free spins or loyalty points, once a real money deposit has been made by that player. The deposit made will not be combined with the withdrawal amount, but rather placed in the player’s account once the withdrawal has been paid out. The player will then have access to the deposit amount as a cash balance subject to all normal casino terms and conditions.

16. A wager is defined in the following example: If you wager 10 credits each on two spins of Age of Spartan, winning 10 Credits on your first spin and losing 10 credits on the second spin, your credit balance will not change, HOWEVER, this counts as 20 credits wagered in full and fulfils your promotional-bonus obligation. Players can use the PlayBack facility to view their wagers.
17. Promotional-bonus offers by E-mail, text message and direct mail are for the intended recipient only and cannot be transferred. BY INVITATION ONLY.
18. Any player deviating from the promotional rules will be disqualified; however, their original deposit amount will be credited to their casino account.
19. In cases where a player has been identified as a bonus abuser in GrandPrivé.com Casinos or any of its associated casinos, GrandPrivé.com Casinos reserve the right to deny a player any download bonus on his / her first deposit. In such cases, the original deposit will be refunded, however, the player will not benefit from the bonus-promotion he / she is judged to have abused.
20. A bonus abuser is defined as a player who uses promotional-bonus money to deviously profit from bonus-promotions that are offered, in good faith, by the Casino with a view to gaining player loyalty. Such players generally accept bonuses, wager the minimum amount and immediately withdraw. GrandPrivé.com Casinos reserve the right to take appropriate action against such Players.
21. GrandPrivé.com Casinos reserve the right to refuse a promotional-bonus for any reason deemed valid and appropriate including, but not restricted to, promotion abuse by a player.
22. GrandPrivé.com Casinos reserve the right to close accounts at any time, particularly when registration information is discovered to be incorrect or misleading, or when casino management deems the player’s participation to be of dishonest intention and practice, or when there is a history of charge backs on any

deposits made.

23. GrandPrivé.com Casinos reserves the right to audit any and all withdrawals. GrandPrivé.com Casinos reserve the right to reclaim bonuses or winnings for failed audits – the original wagered amount will be credited to the player’s casino account though.
24. GrandPrivé.com Casinos reserve the right to discontinue or cancel any promotion as and when management deems it appropriate.
25. GrandPrivé.com Casinos’ bonus-promotions department is the sole judge with respect to any disputes regarding any promotional offer.
26. Each promotional-bonus rule shall be severable from each of the other rules and, if any rule is found to be void, invalid or unenforceable, for any reason, the remaining rules shall remain in force and in effect.
27. All bonuses need to be claimed by the player themselves within the specified promotional period. No bonus will be credited to any players account automatically.
28. All competitions and bonus-promotions are limited to registered REAL players at GrandPrivé.com Casinos only.
29. In order to qualify for subsequent promotion-bonuses, the Player will need to make a minimum deposit of $20 between the last bonus credited to their casino account and the date of their application for the next bonus offer.
30. Non-compliance with any promotion terms and conditions shall be deemed to be ‘Promotion Abuse’ and, as such, gives GrandPrivé.com Casinos’ Management the right to, at its sole discretion, take appropriate actions in order to facilitate a gaming experience that is fair, entertaining and beneficial to all parties involved.
31. By taking up any GrandPrivé.com Casinos’ offer, and playing in our Casinos, the Player acknowledges that any and all terms and conditions have been read and agreed to.
32. Players from the following countries are not eligible to claim any Free Welcome Bonus Offer(s) from any of The GrandPrivé Group of Online Casino (also referred to as GrandPrivé.com Casinos), regardless of an invite being received or via the website. Free Welcome Bonus Offers refers to any offer(s) made by The GrandPrivé Group of Online Casinos or its affiliates where free play (with bonus money) or free spins are available without the Player having to make a deposit. Please note that should such an offer be claimed by any Player from any of the countries listed below, all winnings resulting from it will be made null and void:

• Afghanistan
• Albania
• Algeria
• Armenia
• Azerbaijan
• Bangladesh
• Belarus
• Bosnia
• Bosnia And Herzegovina
• Brazil
• Bulgaria
• Colombia
• Croatia
• Czech Republic
• Dominica
• Estonia
• French Polynesia
• Georgia
• Greece
• Guadeloupe
• Herzegovina
• Hungary
• Indonesia
• Iran
• Iraq
• Ireland
• Japan
• Kazakhstan
• Kosovo
• Kuwait
• Kyrgyzstan
• Latvia
• Lithuania
• Macao
• Macedonia, The Former Yugoslavia
• Mexico
• Republic Of Moldova
• Republic Of Mongolia
• Montenegro
• Morocco
• Poland
• Romania
• Russia / Russian Federation
• Serbia
• Slovakia
• Slovenia
• Spain
• Syria
• Tajikistan
• Tunisia
• Turkey
• Turkmenistan
• Ukraine
• Uzbekistan
• Viet Nam

33. Withdrawals will only be paid out in the currency of residence where supported, i.e. $ (US, CA, AU), €, £, Krone. Other regions may only play in US$. Winnings accrued from wagers in an incorrect currency will be forfeited.

2. New Player Welcome Bonus

You may redeem a First Deposit offer at ALL casinos in the GrandPrivé.com Group: Casino GrandBay, Bella Vegas, Lake Palace, RoadHouse Reels and Jupiter Club.

1. This promotion is limited to the initial (first) deposit made by a first time new Real Player and for use at each one of the GrandPrivé.com Group of Casinos. The First Deposit Bonus can be claimed at each casino only once.
2. A WELCOME promotional-bonus means that GrandPrivé.com Casinos will credit you with a BONUS amount of your first deposit. This means, for example, that if your first real deposit is $100, and the match bonus is 100%, you will receive a bonus of $100 ABSOLUTELY FREE.
3. A player may redeem this WELCOME promotional-bonus as stipulated at each of the 5 casino brands.
4. The WELCOME promotional-bonus will be credited to a player’s account once claimed by the player him/herself.
5. This promotional-bonus can be claimed only once per person, family, household address, e-mail address, credit or debit card number, and environments where computers are shared (e.g. university, school, public library, workplace, etc.).
6. The WELCOME promotional-bonus is not valid in conjunction with any other promotional-bonus offers.
7. GrandPrivé.com Casinos reserve the right to change the offer, adjust the bonus terms and conditions, or deny a proportion of the bonus due to Player misuse.
8. This offer is available to the depositor only, and is not transferable.
9. Players need not qualify for their WELCOME BONUS immediately, and have up to 72 hours after registration as a Real Player to claim.
10. All match bonus offers need to be wagered through 40X by Black Diamond, Ace, King, Queen and Jack Tier players before a player can make any withdrawal.

For Example: Player deposits $100, gets 100% Match Bonus. To withdraw a player needs to wager $100 ($100 Bonus Money) X 40 = $4,000.

11. All non deposit bonuses, i.e. free spins, free money, are subject to 60 X play through before player can make a withdrawal.
12. For example: Player claims a FREE SPINS offer. Player wins $100 from free spins. To withdraw, a player needs to wager the $100 won off free spins X 60 = $6,000
13. For example: Player received $25 FREE, no deposit required. Player must meet 60 X playthrough, which is $25 X 60 = $1,500
14. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include, but are not limited to, placing single OR multiple bets on a single game equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred; the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
15. Excluded games – roulette, three card poker and baccarat.

3. Medals Promotions

1. To qualify for the medal prizes a daily minimum deposit of $20 (or as stipulated) must be made.
2. Medal prizes cannot be claimed when playing with free money, bonus money or playing free spins.

A deposit must be made in order to claim medal prizes.

3. Any player with a chargeback in their GrandPrivé.com Casinos history WILL NOT qualify for any medal prize.
4. Once a qualifying medal is earned, players must contact support to claim. Medal prizes WILL NOT be automatically credited.
5. Medal prizes will be credited to players’ accounts within 48 hours of a claim being made.
6. Playthrough requirements when wagering with bonus money are 60 X before a player can make a withdrawal.

4. Tournament Terms

1. By registering for a tournament, that is, joining a tournament, the player agrees to the terms and conditions of the casino.
2. While GrandPrivé.com does its utmost best to ensure a smooth gaming experience, the group cannot be held liable for any losses incurred as a result of software error messages, interruptions in internet connectivity or casino software issues.
3. To participate in any tournament, the player must be an active member in the GrandPrivé.com Loyalty program. Should a player that does not meet this criteria gain entry to a tournament, any winnings will be voided.
4. Grand Privé.com reserves the right to cancel a tournament at any time.
5. All bonus money prizes are non-redeemable and must meet the playthrough requirements of 60 X. The minimum withdrawal amount is $150.
6. GrandPrivé.com standard terms and conditions apply.

5. Other

1. $20 free welcome offer is only valid for Blackjack.com players who are opening an account with GrandPrivé.com Casinos for the first time
2. Standard casino terms and conditions apply. In addition, free money offer is subject to 60 times play through before a withdrawal can be made
3. Standard tournament terms apply